Terms of Use.

Becca Sutter (and BeccaSutter.art) offers Fine Art, Commissioned Art, Reproductions, Other Products & Goods.

RIGHTS TO ARTWORK AND IMAGES

All artwork, images, and graphics are the sole property of Becca Sutter and may not be used by any third party without written permission.  

Copying or reproducing artwork created by Becca Sutter (as seen on BeccaSutter.art or elsewhere) is strictly prohibited without written permission from the artist.  

Becca Sutter retains all rights to all artwork until it has been purchased by a private or public collector at which time the collector receives the right to display the artwork in their home or business.

  • Becca Sutter retains all rights to the image of all artwork including the rights to the image of sold & commissioned original paintings.

  • Becca Sutter retains the right to make REPRODUCTIONS OF ANY AND ALL ARTWORK CREATED BY Becca Sutter UNLESS THE COLLECTOR HAS PURCHASED THE FULL OR PARTIAL RIGHTS TO THE ARTWORK in addition to purchasing the original painting.

  • If you own an original painting and would like to discuss purchasing further rights, displaying the work in a public space, or nullify my right to reproduce, please contact Becca@beccasutter.art


COLLECTORS OF REPRODUCTIONS HAVE THE RIGHT TO DISPLAY THE ARTWORK IN THEIR HOME OR BUSINESS BUT RETAIN NO OTHER RIGHTS TO THE ARTWORK. 

Any image of the interior which includes the artwork in a 3rd party publication (such as social media, magazine, or book) must come with attribution (artwork title, artists name).

All other uses must be agreed to in advance in writing. 

Becca@beccasutter.art

ELECTRONIC COMMUNICATIONS

Visiting BeccaSutter.art or sending emails to Becca@beccasutter.art constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on BeccaSutter.art, satisfy any legal requirement that such communications be in writing..

CHILDREN UNDER18

BeccaSutter.art does not knowingly collect, either online or offline, personal information from persons under the age of 18. If you are under 18, you may use BeccaSutter.art only with permission of a parent of guardian.

CANCELLATION/REFUND POLICY

Reproductions and non-original products: You may cancel your order within the first 24 hours. After 24 hours a 15% restocking fee will be applied. Returns and exchanges are handled on a case by case basis. We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS). Please contact Becca@beccasutter.art within 7 days of receiving your artwork. 

Original Paintings: All sales of original artwork are final. Orders canceled within the first 24 hours will incur a 20% restocking. Returns or exchanges of original work are not available.

 LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES

BeccaSutter.art may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Becca Sutter and Becca Sutter is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Becca Sutter is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Becca Sutter or the site of any association with it’s operators.

Certain services made available via BeccaSutter.art are delivered by third party sites and organizations. By using any product, service or functionality originating from the BeccaSutter domain, you hereby acknowledge and consent that Becca Sutter may share such information and data with any third party with whom Becca Sutter has a contractual relationship to provide the requested product, service or functionality on behalf of BeccaSutter.art users and customers.

 

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use BeccaSutter.art strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Becca Sutter that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair BeccaSutter.art or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of BeccaSutter.art or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. BeccaSutter.art content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Becca Sutter and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of BeccaSutter.art or our licensors except as expressly authorized by these Terms.

 

International User

BeccaSutter.art is controlled, operated and administered by Becca Sutter. If you access the site from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use BeccaSutter.art in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

 

Liability Disclaimer

This site isn’t perfect. There may be inaccuracies, errors, typographical mistakes, and all sorts of messes on this website and in the studio content in general. We reserve the right to change all of it

Becca Sutter or BeccaSutter.art shall not be held liable for any direct, indirect, incidental, special, or consequential damages caused by this website, squarespace.com, or any third party. If you are not happy with this website, you don’t have to use it.

 

SECURITY

Payment information is not retained by Becca Sutter and we take precautions to protect your information during this process. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through a Payment Processing System (Stripe or Paypal, depending on our preference at checkout).

Privacy Policy

 

Your privacy is very important to us. We do not share any personal, demographic, or financial data with any third party. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

By using the BeccaSuttter.art website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Becca Sutter may collect personally identifiable information, such as your:

-First and Last Name

-Mailing Address

-E-mail Address

-Phone Number

When you purchase BeccaSutter.art products and services, we collect billing and credit card information. This information is used to complete the purchase transaction but is to help in an encrypted and secure payment processing service (Stripe.com or Paypal). BeccaSutter.art or Becca Sutter has no access to this information.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Becca Sutter collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

Becca Sutter may also use your personally identifiable information to inform you of other products or services available from Becca Sutter and its affiliates.

 

Sharing Information with Third Parties

Becca Sutter does not sell, rent or lease its customer lists to third parties.

 

Becca Sutter may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Becca Sutter, and they are required to maintain the confidentiality of your information.

 

Becca Sutter may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Becca Sutter or the site; (b) protect and defend the rights or property of Becca Sutter; and/or (c) act under exigent circumstances to protect the personal safety of users of Becca Sutter, or the public.

 

Tracking User Behavior

Becca Sutter may keep track of the websites and pages our users visit within Becca Sutter, in order to determine what Becca Sutter services are the most popular. This data is used to deliver customized content and advertising within Becca Sutter to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Becca Sutter. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BeccaSutter.art website.

 

Use of Cookies

The BeccaSutter.art website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the websites you visit.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Children Under 18

Becca Sutter does not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, Becca Sutter may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Becca Sutter or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Becca Sutter or BeccaSutter.art, you may opt out of such communications by selecting "unsubscribe" at the bottom of a newsletter.

 

Changes to Terms

Becca Sutter and BeccaSutter.art reserves the right, in its sole discretion, to change the Terms under which BeccaSutter.art is offered. The most current version of the Terms will supersede all previous versions. Becca Sutter encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

Becca Sutter welcomes your questions or comments regarding the Terms:

Becca@BeccaSutter.art

Effective as of October 30th, 2022

Shipping & Returns 

. 

OUR RETURN POLICY

Every order, commission, and sale is handled with care, and as much clarity & transparency as possible. 
My goal is for you to be completely thrilled with your purchase!  Please read below to see how we can help you.

CAN I RETURN THE ARTWORK I PURCHASED?

All sales of original artwork are final. If you wish to return a reproduction print, a restocking fee amounting to 20% of the print (and varnish, if applicable) cost will be applied. We are more than happy to exchange a print for you, though the restocking fee for the original print will still be applied, as we print to order and try our best to not have prints sitting in stock.

HOW LONG DO I HAVE TO RETURN OR EXCHANGE A PRINT?

Please open and check your prints immediately upon receiving them. We accept print returns and exchanges within 7 days of receipt. If you do not reach out within 7 days, we will be unable to make a return, so please be prompt!  Please note the above restocking fee. Please note that this timeline is flexible during the winter holiday season. Please be aware an exchange may not arrive in time for Christmas if the new print is unable to be printed until after December 13th, as we fulfill exchange requests only after receiving the returned print.

I PURCHASED A PRINT, BUT NOW IT’S ON SALE. CAN I HAVE THE DISCOUNT APPLIED RETROACTIVELY?

Absolutely! We are happy to issue you a retroactive discount if the purchase was made within a week of the beginning of the sale.

I HAD AN ISSUE.  WHEN WILL MY REPLACEMENT ARTWORK SHIP / WHEN WILL I RECEIVE MY REFUND?

We will ship your replacement artwork and / or issue a refund only after receiving your return + communication via email.

WHAT PACKAGING DO I USE TO SEND THE PRINT BACK?

We ask that you return your print in the original packaging. If your print came in a tube, it must be returned with both end caps. If you opened the package and threw one end cap away, tape is not a replacement! We are only able to provide you a functioning shipping label if the weight and dimensions are accurate and the same as when we initially shipped the package. If you do not have the original packaging, please go to to the post office and purchase a stiff mailer or a sturdy tube, as well as postage. We will not provide you a refund for artwork that is damaged in transit back to the studio due to poor packaging. We are unable to restock and sell damaged prints, so please make sure you package your print with care!

MY ARTWORK ARRIVED DAMAGED OR WAS NOT DELIVERED OR WAS LOST OR WAS STOLEN FROM MY DOORSTEP. IS THIS SOMETHING YOU CAN HELP WITH?

We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS, domestically or internationally), and we are not liable for any damage incurred post-delivery. We work hard to package each order with care in sturdy flat mailers and tubes so that it arrives undamaged, and we suggest you handle your new artwork with care when framing and stretching. Please be kind when reaching out and remember that we do not run the post office or UPS, and we have no control over the treatment of your package in transit! It’s just as much of a bummer for us to see damaged prints as it is for you to receive them.

That being said, this is how we typically handle situations that fall outside of our control:

Damaged Print: If your print is damaged in transit we are happy to handle this on a case by case basis with individual collectors who are able to provide details and documentation of the damage. Creasing and bends can be flattened. Collectors may be asked to file a claim with the shipping service. If the order is a complete loss and we offer a reprint, we ask that you return the print to our studio, either in the original packaging or in sturdy packaging purchased at your local post office. Collectors are responsible for shipping costs for replacement prints. We are unable to replace for free any prints damaged after delivery, so please place your print in a place away from possible water or heat damage, and handle the artwork with care when framing and stretching.

Not Delivered / Lost / Stolen: If your package is marked “Delivered” and yet is nowhere to be found on your doorstep, please first check your confirmation email to ensure that you input the correct shipping address. We are unable to replace any print order for free if the shipping address is incorrect. This does happen occasionally, and it is not uncommon to have the package returned here to the studio. If that is the case, we are more than happy to forward it to your correct address, though we ask that you pay for the postage. If the address is correct and you believe your package to have been lost, stolen, or if you missed the delivery, you must contact the shipping service personally. Unfortunately, there isn’t anything we can do on our end, so we are unable to address any failed delivery or theft issues directly. If a package is unable to be delivered, and is returned to our studio, we are happy to reship, but ask that you pay the for the additional postage. We are unable to reprint any order for free that has been not delivered, lost, or stolen.

I ORDERED A PRINT, BUT I’M UNSATISFIED WITH THE COLORS NOW THAT IT IS IN MY SPACE. WHAT DO I DO?

Please take the time to read descriptions carefully and check the colors on multiple screens if you are concerned about color variations. I try my best to represent the colors and tones in my work honestly and clearly. We are happy to exchange your print for another that will work better in your space! Please see above for our exchange policy.

Please email becca@beccasutter.art if you have any questions about your order, and we will work with you to sort out any issues!